Once signed in to DaVinci Lock® you will be presented with a navigation dashboard. Click on the Users tile at top-right.
You will see a list with a single user, yourself, and an Add User button at the top-right of that list. Click Add User which will display the following dialog:
Fill out this form with the information for the user you would like to create. The role can be one of three options:
Client Admin - A user with all of the same privileges the account creator has.
Client Personnel - A user with the ability to activate and modify locks and fill out reports.
Client Call Center - A user with the ability to search for a lock by serial code and change their status to Returned to Dropbox.
For the Facility, if you want this user to have access to all facilities then you can either 1) not select any facility or 2) shift-click on all the facilities. If you want the user to have access to only some facilities then you can shift-click each facility you want them to have access to.
Note: If more facilities are added and a user is assigned to specific facilities, then they will not have access to the new facility automatically and you will need to edit them to grant access.
Once you are happy with the information you've provided, click Add to create the user. The new user will receive an email shortly with instructions about setting up their account.