Once signed in to DaVinci Lock® you will be presented with a navigation dashboard. Click on the Users tile at top-right. You will see a list with all of your users.
|At the right side of each user there will be a single button:|
Click that icon to open the following dialog:
Modify any information you need to for the user. The role can be one of three options:
Client Admin - A user with all of the same privileges the account creator has.
Client Personnel - A user with the ability to activate and modify locks and fill out reports.
Client Personnel (Restricted) - A user with the same abilities as Client Personnel with the exception that they are not able to see unlock codes for locks with the status Tenant Using Lock.
Client Call Center - A user with the ability to search for a lock by serial code and change their status to Returned to Dropbox.
For the Facility, if you want this user to have access to all facilities then you can either 1) not select any facility or 2) shift-click on all the facilities. If you want the user to have access to only some facilities then you can Ctrl-click each facility you want them to have access to.
Note: If more facilities are added and a user is assigned to specific facilities, then they will not have access to the new facility automatically and you will need to edit them to grant access.
Note: If a user has access to specific facilities already and you want to give them access to all facilities you can either select all facilities by clicking in the selection box and using the shortcut Ctrl-A or you can select one facility and then Ctrl-click that same facility to deselect it.
Once you are happy with the information you've provided, click Save to create or edit the user. The new user will receive an email shortly with instructions about setting up their account.