What is the difference between each user role?

Users can be classified into one of five categories: 

Owner:

• Assigned to the oldest, active, admin on the account
• Add & edit other users
• Add, edit, & transfer facilities
• Activate, assign, & transfer locks
• View unlock codes
• Update unlock codes
• Review, update, & email reports
• Create & manage DaVinci Lock API keys

Client Admin: 

• Add admin users- If admin is added without selecting facilities, new admin will be restricted to the same level of access as the original admin, including permission to same facilities
• Add & edit other non-admin users
• Add, edit, & transfer facilities
• Activate, assign, & transfer locks
• View unlock codes
• Update unlock codes
• Review, update, & email reports
• Create & manage DaVinci Lock API keys

Client Personnel: 

• Activate, assign, & transfer locks
• View unlock codes
• Update unlock codes
• Review, update, & email reports

Client Personnel (Restricted):

• Activate, assign, & transfer locks
• View unlock codes except for locks in the "Tenant Using Lock" status
• Update unlock codes
• Review, update, & email reports

Client Call Center:

• Search for a lock by serial code
• View unlock codes
• Set a lock to "Returned to Dropbox" status
• Set a lock to "Tenant Using Lock" status
• View lock-specific logs
• Required to use DaVinciLock.com on desktop or mobile browser, DaVinci Lock app access not supported