If you use OpenTech Alliance™ INSOMNIAC™ Live! Call Center or access control via INSOMNIAC CIA then you can take advantage of their integration with DaVinci Lock®.
- When on a call, agents are able to see the unlock codes for locks that are assigned to a tenant's unit. They are then able to give these codes out as necessary over the phone.
- Currently only available for facilities using SiteLink.
- When a tenant uses a keypad to enter a property, CIA checks to see if the unit they are accessing has a DaVinci Lock assigned to it. If it does, then CIA texts the Unlock Code and instructions for returning the lock to the tenant.
- The tenant will receive codes for both recently moved into units and units that were delinquent but have been recently paid for.