Payments made through the customer portal are performed via your management software's API. Payments are processed directly by your management software company's payment processor.
But won't you get credit card info?
The customer portal does not allow a tenant to enter any credit card information and instead relies on the tenant having a saved payment method in their account. In all cases, any information we receive from your management software is masked and cannot be used by anything other than your management software. In addition, masked credit card data is never stored by us and is discarded immediately after use.