This feature only applies to SiteLink users currently.
The tenant will likely receive a text, or an email if they do not have a mobile phone number, before they even arrive at your facility. They will receive this notification shortly after paying for a delinquent unit or renting a new unit. Only locks with the status of either Assigned Overlock or Assigned to Vacant Unit are sent to the tenant via this method.
There are no additional requirements to take advantage of this feature. Shortly after a tenant pays for the units or rents a new unit, they will receive a text or an email. Both methods clearly identify your facility using the site name from SiteLink. If the tenant no longer wishes to receive notifications from us, they can opt out easily.
Example of a text notification from us looks like:
DaVinci Lock: Thank you for visiting Heritage Mini Storage. There are locks on your unit. Unit A01: Lock 1234ABCD unlocked with 5678
Reply STOP to opt out
Once a tenant is notified, DaVinci Lock will add a note to the tenant saying so and via which method.