Getting Started
Company Management
- How do I change my company information?
- How do I edit a user?
- How do I edit a facility?
- How do I connect my facility to my management software?
- My management software isn't in the supported list. Can you add it?
- How to connect a facility to storEDGE
Lock Management
- How do I assign locks to units?
- What does each status mean for a lock?
- Is there a way I can see which units are delinquent or vacant?
- Can I change the unlock code of a lock?
- Can I transfer locks between facilities?
- My facility is connected to my management software and I assigned a lock. Where can I see the information in my management software?
Processing Returned Locks
Customer Portal
DaVinci Lock API
Tools
- How do tenants get automatically notified after renting a vacant unit with a lock on it?
- Can you automatically notify my tenants when they pay for their delinquent units?
- How do tenants get their lock combination sent automatically when entering my facility?
- I use storEDGE or SiteLink and do not want to use the tenant automatic notification feature. Can I turn it off?